You can redeem at any of our stores or you can redeem online after the tenure of the scheme.
You can purchase either plain gold jewellery or diamond/gemstone studded jewellery on BlueStone website/App or at any of our stores, but the redeemable amount cannot be used for purchasing Coins & Solitaires.
Yes, you can redeem and purchase anytime. However, you will get special discount if you pay installments for atleast 8 months. Please refer the table below for details
You will get special discount after 30 days from the last installment due date. You can redeem all your payments and special discount at the time of purchase.
You will get special discount after 30 days from the last installment due date. You can redeem all your payments and special discount at the time of purchase.
You will get special discount after 11th month. For example: If you subscribe on 10 Jan 2021, you will get special discount on 10 Nov 2021. You can then redeem and purchase jewellery.
You will get special discount after 6th month. For example: If you subscribe on 10 Jan 2021, you will get special discount on 10 Jun 2021. You can then redeem and purchase jewellery.
- Special Discounts on Birthdays / Anniversaries will be provided. That can be clubbed with the free installment for added benefit of the purchase.
- Plan Benefits (of 11th installment free) can be clubbed with existing website offer during redemption.
Only if you've nominated him/her at the time of enrolment, can he/she redeem the money on your behalf by completing the necessary mandatory processes.
Enrollment
No, you can't change the amount after starting the Plan.
In the event of the death of the account holder, the account is transferable only to the person who is nominated by the account holder in the enrolment form at the time of opening the account. Minors cannot be nominated.
Payment
Yes, you will receive the confirmation via Email, SMS and will be provided access to Online Passbook (Dashboard) to check your payments, status, installments paid, due dates etc.
- Login using email ID used to start the plan
- Check My Account (Gold Mine)
- Or Click on any of the Gold Mine 12+1 banners and then click on "Go to My Gold Mine" to check the Passbook.
You can check your Online Passbook by doing the following:
There are multiple payment options: Netbanking, Credit & Debit Cards.
The first installment will be paid during the time of enrolling, the payment cycle for the next installment will be 30 days from the first.
Yes you will get the confirmation on the Online Passbook, SMS, Email for every installment.
You can login and click on Gold Mine Banner, then go to My Gold Mine, there will be a dashboard to check for payment status, due date, details etc.
Yes, you will get Email, SMS reminders before the monthly due date.
If Payment is delayed for greater than 2 installments, 100% of the special discount will be deducted. (Basically you will not be eligible for special discount).
You will receive a payment success Email, SMS and you can login in and check your payment status in My Gold Mine (Under My Account).
You can retry by logging in, then go to My Account, then go to My Gold Mine, then in the dashboard click on Pay Now for the payment which failed and retry. For more queries, contact our Customer Support.